Table Reservation System – Helps Customers To Easily Dine At Their Most Favourite Restaurant
Author Restaurant App Development, Restaurant Management Software, Restaurant Ordering SystemSometimes, customers feel it tough to dine in an eatery in cases of too many crowds and they will not be able to enjoy their food properly. This is where a well-functioning Table reservation system steps in. It works on a website or a mobile application and makes reserving a spot for dining in a restaurant easy and simple. It operates completely online in the form of pre-programmed digital reservation software.
It takes care of the membership of users, discounts, vouchers, and sending automatic notifications regularly to the customers. The table booking system can be used by restaurants, bars, hotels, pubs, cafes, and food trucks.
The biggest advantage of the online restaurant reservation app is that tables will always be available for booking by the users, and there will not be any instances of wrong reservations. This ultimately results in a better dining experience for the customers.
As part of the restaurant reservation system, we offer a comprehensive solution for booking tables quickly. It includes a user-friendly website, Android, and iOS apps, an admin dashboard, integrated payment gateways, and an inbuilt customer feedback system. Free installation, in-depth maintenance support, training of staff, and free software upgrades are also provided.
The various types of Table Reservation Systems
Consumer-facing websites
All the restaurants and details of their seating availability will be available for the users to book tables quickly. It functions in the form of a well-organized marketplace for making reservations.
Operator-facing management platforms
The restaurants can manage their consumer-facing website with customized apps that are aggressively promoted to attract the interests of potential diners.
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The typical features of a restaurant reservation system
- The acceptance of multiple payment methods like debit cards, credit cards, digital wallets, and online bank transfers will ensure fast fund settlement by the users. Integration can also be provided with popular payment solutions like PayPal, Venmo, Square, and Stripe. Make sure to safeguard the data of all the transactions and funds of the users. This will assure greater loyalty in the minds of the customers.
- Have an easy-to-use interface with simple options to book a table in a restaurant quickly. Once the booking has been confirmed, an instant notification must be sent directly to the user.
- A transparent cancellation policy is needed so that users can drop their dining plans whenever they wish. A penalty charge can be imposed if they announce their plans too late, just a few hours before the starting of their time slot.
- Include a calendar that helps the customers to schedule their reservations smoothly. It avoids cases of double bookings and incorrect reservations. It must be updated periodically so that the users know the availability of reservations in a restaurant beforehand. The calendar must contain details of the number of bookings, the total guests expected, the opening and closing hours of the restaurant.
- Include an advance booking facility so that the customers can easily book a table before several months. The restaurant can also combine it with a pre-ordering meal option so that delicious food is available the moment the users get seated at the table.
- Digitize the menu of your restaurant and present it attractively to the customers. Insert high-resolution pictures to make them visually appealing and pleasing to the eye.
- Offer different discounts and offers to attract more users to your restaurant. It can be given out as a flat percentage or grouped with the meal in the form of an “Eat more and Pay less” option.
- Provide subscription plans either monthly, quarterly, or yearly to get the interest of high-end customers and working professionals.
- Share real-time information to the users through SMS and email notifications to keep them updated all the time. You can share timely communication about loyalty programs, offers, and discounts.
- Integration with the leading cloud platforms for secure storage of data.
- A floor plan viewing option to manage large gatherings in the case of parties and family functions.
- Integration with the leading social media platforms like Facebook, Twitter, Instagram, and LinkedIn to attract a large user base.
- Table booking option with the help of Google Search and Google Maps.
- The provision of 24×7 customer support in numerous languages.
The different advantages rendered by a table booking system for restaurants
- There is no waiting time for the customers. They can make a table reservation at any time of the day according to their convenience and requirement.
- All the information such as timings of the restaurant, menu, discounts, coupons, and incentives are already stored transparently in the table reservation system, ensuring a comfortable dining experience for the users.
- By offering customized packages and special add-ons, the financial position is significantly improved for the restaurant leading to higher profits and greater revenue.
- It ensures high operational efficiency for the restaurants as they utilize their available resources better. A table booking system prevents the occurrence of incidents like long phone calls and confusion in the booking of seats.
- It eliminates paperwork by promoting the use of automation.
The various aspects to take into account before creating an online restaurant reservation app
- With the number of coronavirus cases declining day by day, more people are willing to get out of their homes and dine in restaurants. To get away from the burden of cooking daily, people prefer to eat out once in a while. The restaurant can tap into this profitable opportunity by attracting prospective customers by offering them access to an exclusive menu with special dishes and giving them complete freedom to select their seating arena.
- The restaurant table reservation solution should be technically robust, adequately scalable, and must be able to handle a huge inflow of customers on public holidays, festival occasions, and weekends. It should be fully free from technical bugs and must be safeguarded against hacking and phishing attacks to ensure a high level of reliability.
- The restaurant can opt for either a commission-based pricing plan or a monthly plan depending on its need and scope of business operations.
- Ensure that advanced reports related to sales, inflow, and outflow of customers, revenue, and profits can be generated in the online restaurant reservation app itself. This ensures better decision-making and can help in achieving the desired results successfully.
As seen above, the table reservation system is a game-changing solution for restaurants to thrive in the market in the digital era. It helps in the efficient management of the business by providing flexibility and stability. Get a ready-to-use online restaurant reservation app to attain a huge competitive edge in the market.
Create An Online Restaurant Reservation App And Attract Customers Easily
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