There were days when users used to rely completely on a single taxi booking app with Google Maps to track their rides. But, times have changed. Today, there are numerous apps and users have become smarter than ever before. If they are not able to find a couple of features in one app, they won’t even give a second thought to uninstall that app. In other words, users will prefer installing better apps to enjoy those extra features. That is why it is essential to have a fully-functional app that can perform all the actions required to provide a seamless experience to the users. This can be possible with regular updating of the app with the latest features. Let us explore in detail the features that can aid in scaling up a taxi-booking app.
Save Destination in advance
Many a time, users may not get a cab for their favorite concerts or homes owing to the unavailability of drivers in those areas. Sometimes, it also becomes difficult to get drivers during peak hours of traveling or in the areas of high demand. In such scenarios, this new feature of “Save a destination” can ease the process by helping both the riders and drivers. While drivers can find a number of riders traveling via the same route through ‘saved destinations’, riders can also save on travel costs through ride-sharing. The destination locations are set by the drivers in advance that allow them to match with multiple passengers who will be heading the same way. Moreover, the destination location can be set at any time whether drivers are offline or online.
Ad-free music
A personalized ad-free music playlist can benefit both riders and drivers throughout the trip. Starting the day on a good note with ad-free music can make a big difference by enhancing the riding experience. Integrating the app directly with a music account will allow users to discover artists, listen to the radio, save songs and do much more with ease. In fact, if you are going for an Uber clone app, incorporating this feature can make your app unique.
Instant Pay
The “Instant Pay” feature will be a boon for drivers as well as the taxi-booking company. While the company will be able to operate more efficiently, drivers can receive their earnings whenever they want by cashing out instantly. However, for this purpose, they must have completed their first trip and own a personal debit card. The earnings of drivers can be obtained as pay statements known as ‘Instant Payouts’. Moreover, other earnings through referral rewards can be deposited in their bank accounts.
Default Tipping option
Little things matter and 5-star ratings are not enough to emphasize the importance of such little things. Drivers often make the riding experience much enjoyable and smooth by lending a helping hand with heavy luggage or playing the riders’ favorite songs during the ride. Sometimes, a jovial conversation can also make the ride memorable for both drivers and riders. In other words, complimenting drivers for such actions of courtesy can increase their commitment levels for delivering the best services. So, if one wants to develop Uber-like app, adding a tipping functionality to the user interface can help in improving the trip experience and boost the enthusiasm of drivers.
Reward Points and Perks
Providing loyalty-program benefits and reward points for the best drivers can attract new drivers to become a part of the business. However, a five-star driver must fulfill certain conditions to come under the category of the best drivers:
- Drivers must be respectful to their riders and be punctual with taxi booking appointments.
- The drivers should take good care of their cars ensuring that the cars do not go through frequent maintenance cycles.
- A driver should never indulge in drunken driving or speeding during the ride.
Such drivers can be provided with a variety of perks like free college education scholarships, earning of double-points for having the experience, special rewards for drivers with exceptional ratings and reviews, etc. Drivers can also track their progress and move towards gaining better reviews.
Shared Saver feature
Riders who wish to save some money and are willing to walk a couple of blocks will find this feature very beneficial. Instead of giving the specific pickup and destination spots, riders can enjoy a quick walk to the pickup spot where they can meet their drivers and co-riders. Not to mention that this functionality can help in increasing carpooling and reduce people’s carbon footprint.
Bidding
There have been times when many passengers were dissatisfied with high fare charges. Drivers have also felt that they have been underpaid. A perfect solution to this problem will be introducing the bidding feature for both users and drivers. Through this feature, riders can create bidding requests with a bid equal to a certain fare estimate. This bid can be sent to the nearby available drivers. After this happens, drivers can either accept the bid or make a counter bid. When the entire bidding process is completed, the rider can make the payment and the respective driver can be booked for a ride.
To conclude
There are limitless features one can add in an app. However, it must be ensured that these features can help in differentiating your app from others. The process of developing an app from scratch is a costly affair and time-consuming too. So, going for a clone app is an ideal choice as it will have an inbuilt business model and readymade integration of features. Apart from this, the ability to fully customize the app will also be an added advantage. In a nutshell, opting for an Uber clone app will make the Herculean task of app development much simpler.
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