Online Pharmacy Delivery Software: A Complete guide to know before you start

Though medical shops are open during the Covid-19 pandemic, it is not safe to visit them due to containment zones and lockdown measures. Hence, customers should purchase their required capsules, syrups, and tablets from online pharmacy platforms. The market has seen the impressive success of e-pharmacy apps like Apollo 247, 1mg, MedPlusMart, Netmeds, PharmEasy, and Walmart Pharmacy. Therefore this is the right time for entrepreneurs to reap the rewards by acquiring a game-changing Online pharmacy delivery software.

What is the meaning of a pharmacy delivery management system?

AppDupe offers a customized online platform for selling a variety of pharmacies to customers. Users can order the needed medicines anytime from their homes. Besides that, trained executives ensure quick delivery of the pharmacies by operating round-the-clock across different areas or regions. 

A pharmacy delivery management system keeps real-time track of finances, inventories, orders, and the movement of the delivery personnel. Hence, entrepreneurs can boost total sales by selling medicines of the leading national and international brands. 

Exploring the e-pharmacy market’s performance in the future?

The global online pharmacy market will pocket a humongous revenue of $136,160.27 million in 2026. The booming industry will grow by an impressive annual rate of 13.84% in the next 5 years. Subsequently, customers will demand both over-the-counter (OTC) and prescription-based medicines from e-pharmacy platforms. 

How will the online pharmacy industry grow in the years to come?

Positive trends like enhanced Internet connectivity, increased smartphone usage, a rise in the disposable income of customers, and sharing of e-prescriptions by clinics and hospitals will boost growth in the e-pharmacy market in the future. 

Specifically, North America will be the biggest market for online pharmacy platforms. It has some big e-commerce players like Amazon and Walmart selling both generic and prescription-based medicines. 

Importantly, entrepreneurs will have to deal with challenges like the bargaining power of manufacturers/ suppliers, getting the necessary approval from governments, heavy competition in the industry, and the dangers of substitute products to thrive in the e-pharmacy market.   

What are the numerous benefits of owning a Pharmacy delivery software?

• Entrepreneurs can offer 24×7 medicine delivery – services across several regions simultaneously. They can increase their revenue by offering various types of emergency-based pharmacies and healthcare products. 

• You can capture the target market easily – by giving lucrative coupons, discounts, and promo codes to customers. This helps in grabbing a significant market share which will assist in overtaking other online pharmacy platforms.  

• Entrepreneurs can pocket a lot of revenue by charging a commission from medicine retailers, delivery fees, order value paid by customers, publishing of target advertisements, registration charges from sellers, and transaction processing fees.

Know the different services offered by an online Pharmacy delivery software?

• It digitizes all the bills, records, and reports by storing them in a secure dashboard. Entrepreneurs save a lot of money and time by eliminating cumbersome paperwork. Eventually, it increases operational efficiency in the long run. 

• Our on-demand pharmacy delivery app includes a modern GPS tracker. Hence, you can track the distribution of medicines on a real-time basis. 

Daily reports are available regarding the productivity of the delivery personnel. It gets automatically updated if a customer complains of late delivery. Entrepreneurs can take action against delivery executives if there is a huge difference between their actual delivery time and estimated arrival time (ETA). 

• Our online pharmacy delivery software shares instant notifications related to entrepreneurs like new orders from customers, pending deliveries, and receipts of payments. 

•  We implement multi-layer security measures on our outstanding on-demand pharmacy delivery app. The medical data of patients and retailers are kept secure through steps like anti-DDoS protection, end-to-end encryption, multi-layer authentication, and Secure Sockets Layer (SSL). 

What are the various types of online pharmacy apps?

Integration with a digital pharmacy marketplace – Just like a brick-and-mortar supermarket, our on-demand pharmacy delivery app can seamlessly support any e-commerce platform or an online healthcare marketplace. Moreover, entrepreneurs will maximize their earnings by levying a certain percentage as commission on stores listed on the digital pharmacy marketplace. 

Standalone online pharmacy store – Independent medical shops that have a solid brand reputation in the market can go digital by using our state-of-the-art pharmacy delivery software. They can establish a personal touch with thousands of customers through the direct delivery of medicines. 

Platforms for pharmacy store chains – Business owners who manage medical shops at multiple locations will find it tough to track their operations on a real-time basis. They can integrate our online pharmacy delivery software with the Point of Sale (POS) systems of their numerous branches. 

This enhances overall cash flow and customer loyalty as our on-demand pharmacy delivery app serves as a one-stop platform taking care of all the business aspects. 

What are the fabulous features of our on-demand pharmacy delivery app?

Customer Section 

Social media login option – Our online pharmacy delivery software facilitates quick registration from new users. They can sync their Facebook, Twitter, and Instagram accounts to swiftly sign up on our digital pharmacy delivery software. 

An advanced search and filter mechanism – Customers discover the right medicines by searching them based on availability, name of the manufacturer or supplier, nature of ingredients, price, and reviews. We also share a detailed list of Frequently Searched Items to ensure lightning-fast order processing. 

Acceptance of multiple payment methods – Patients process transactions through credit cards, debit cards, e-wallets, net banking, and wire transfers. We also offer a Cash on Delivery (COD) option for the users. 

Rating and Review System –  Customers can rate the quality of purchased medicines on a scale of 1-5 in the integrated feedback system. They can also post comments about the professionalism of the pharmacy delivery personnel. 

Pharmacist Panel

A Content upload facility – The retailers can share real-time information about the descriptions of the medicines, side effects, step-by-step process to use it, and storage tips. Hence, this ensures a high level of transparency.

Access to earnings reports – Sellers will know their total revenue by distributing medicines online through our on-demand pharmacy delivery app. They can access the comprehensive earnings reports either daily, weekly, monthly, quarterly, and yearly. 

Instant sharing of order information – The e-pharmacists process all online orders quickly. They analyze the demand and supply conditions and inform the nearby medicine delivery executives to fulfil the concerned orders quickly. 

Seamless implementation of marketing campaigns – Medicine sellers conduct impactful promotional campaigns across a range of communication channels like emails, online healthcare forums, paid advertisements, and social media networks. This maximizes business traction and conversion rates. 

Admin System

Access to performance reports – The admin of an online pharmacy delivery app will review the performance of their business regularly. They will know the level of cash flow, expenses, profits, and revenue. 

Customer Relationship Management (CRM) tool – Admins can instantly respond to the complaints and issues faced by customers through the ultra-modern CRM tool. It contains an automatic reply option that saves time in responding to every user’s grievance. 

Heatmap – Admin of a pharmacy delivery software will know the existing level of demand from customers and supply of delivery executives by checking the Heatmap. They can allot more delivery personnel in certain areas where there are a high number of orders. 

Inventory management – He/She ensures that all essential medicines have sufficient stock. They can track the real-time stock of pharmacies to prevent a shortage. Accordingly, they can contact suppliers to ensure timely availability. 

Delivery Executives/ Drivers

An Income withdrawal option – The pharmacy delivery personnel can withdraw their earnings (bonuses, commission, and tips) anytime. Accordingly, they have to sync their bank account or digital wallet.

Easy editing of Profile Information – Drivers can modify their profile details like age, name, photo, qualification, and work experience anytime on an on-demand pharmacy delivery app. Likewise, it also contains detailed information about their delivery history. 

A Live Chat facility – Medicine delivery executives can interact with the customers on a real-time basis through the integrated private chat option. This is a very beneficial feature in case they are stuck somewhere. Accordingly, the users will tell them the right way to reach their home for handing over the pharmacies without any delay. 

Route Optimization mechanism – Order fulfillment executives utilize the route optimization option to reach the user’s location quickly. They get information about the fastest and shortest routes through integration with Apple Maps and Google Maps. 

Advanced Features  

Above all, our Pharmacy delivery software is integrated with advanced functionalities like access to health articles and blogs written by experienced doctors, a digital package management system, exclusive partnerships with banks, and online payment apps for offering cashback and discounts, a lab test booking option, and a quick medicine store locator. 

What is the step-by-step process followed to create a Pharmacy delivery software?

AppDupe divides the procedure for on-demand pharmacy delivery app development into several stages. It comprises a private meeting with the entrepreneur to understand his/her plans, business analysis, market research, UI/UX designing, development of the prototype, adding all required features in the front-end and back-end of the Pharmacy delivery software, testing the app’s performance and security, launching it in the market at the right time, and implementing massive online promotional campaigns. 

What is the tech stack used for on-demand pharmacy delivery app development?

We utilize several programming languages like HTML, JavaScript, Swift, and Kotlin. Our well-versed developers back up all the medical data securely through Amazon Web Services (AWS) and Google Cloud. Furthermore, customers get instant notifications through tools like Firebase Cloud Messaging (FCM) and Twilio. 

Our development team ensures lightning-fast processing of transactions through integration with well-known APIs like PayPal and Stripe. Additionally, we maintain the robust back-end of the pharmacy delivery software through Laravel, Node.js, PHP, and Python. 

Moreover, we manage the entire database of the pharmacy delivery software through MongoDB, MySQL, and PostgreSQL. Finally, GPS tracking of the delivery personnel and orders is done through Apple Maps and Google Maps API. 

What are the key factors to keep in mind while establishing an Online pharmacy delivery service? 

Particularly, a friendly user interface (UI) is a must in an on-demand pharmacy delivery app. Nonetheless, customers across different sections of society and various age groups should feel comfortable while ordering medicines online. 

The Pharmacy delivery software has to be multi-platform compatible (Android, iOS, macOS, Web, and Windows). Therefore, it ensures a glitch-free experience across multiple devices and operating systems. 

Importantly, entrepreneurs must be able to expand the scope of their online pharmacy delivery services in the future. They will pocket more money by launching on-demand medicine delivery operations across many cities and towns. Hence, this will help them to become the ultimate leader of the thriving e-pharmacy market. 

What is the budget for developing a Pharmacy delivery software?

The total cost of on-demand pharmacy delivery app development depends on the choice of features, the extent of cross-platform compatibility, hourly rates paid to the developers, the kind of frameworks/ tools used, the level of customization, the time taken for development, and third-party API integration. 

Additionally, we also offer a variety of post-deployment services. Accordingly, entrepreneurs have to spend more money for conducting digital marketing campaigns, fixing technical bugs, maintenance, and software upgrades.

Wrapping Up

Unquestionably, launching an E-Pharmacy is a prosperous business opportunity in the digital era. Apart from high revenue, entrepreneurs can create a lot of new jobs by starting an online pharmacy delivery service in the market. Ultimately, this will strengthen the domestic economy due to efficient medicine production and distribution. 

Importantly, friendly government regulations and more people suffering diseases/illnesses will uplift the prospects of on-demand pharmacy delivery app development. Hence, become a giant in the online healthcare sector soon by acquiring a profitable Pharmacy delivery software from AppDupe now.

Maximize business growth by launching an Online pharmacy delivery service

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Marketing is my soul mate and writing is my side kick. Using my writing skills to share the knowledge of app development and upcoming technologies.