Uncertainty is an important characteristic of all our lives. Even smoothly-running vehicles can break down at the most unexpected time, affecting the journey of the passengers. This is where a White label uber for Tow truck steps in to solve this issue quickly. It is a profitable business opportunity capitalizing on the increase in smartphone usage and improvement in access to the Internet.

They have experienced technicians and skilled mechanics available 24×7 to sort out all problems related to vehicles. Customers benefit immensely as the service providers are highly responsive. The various services include tyre change, tyre puncture, engine change, battery replacement, on-site electrical repair, vehicle towing, fuel delivery, and many more.

Some must-know statistics about On-demand road assistance apps

• The vehicle road assistance market will reach a whopping $29 billion by 2026, growing at a rate of 3.8% every year.
• The biggest markets for Tow truck apps will be North America, China, Japan, and the European region due to the high per capita income of the people and the growing number of old vehicles.
• The growth rate for different on-demand roadside assistance services like fuel delivery, jumpstart, key replacement, battery change, navigational assistance, and tyre replacement is 3.90%, 3.79%, 3.85%, 3.80%, 3.90%, and 3.89%, respectively.
• The Asia-Pacific market for Road assistance will grow fastest in the whole world at an impressive rate of 4.02%. 
• Passenger vehicles will need more customized assistance than commercial vehicles.

What is the meaning of an Uber for Towing Business?

• Skilled drivers, technicians, repair experts, and mechanics will be available round-the-clock to deal with any vehicle issues. 
• In case on-site repair of the vehicles is not possible, they will take it to the nearest garage and repair workshop to make the car or motorcycle in working condition quickly. 
• The services can be instantly availed anywhere by the users when they share their requirements on the Uber for Towing business app. 

Who are the current leading players in Uber for Towing Business? 

1. Honk Technologies – It also offers 24×7 on-demand roadside assistance. Having been there in the American and Canadian markets since 2014, Honk Technologies is highly proficient in tow trucking, fleet management, provision of insurance, and wreckage recovery. It has more than 75,000 towing vehicles. It is also heavily investing in modern technologies like Artificial intelligence (AI) to decrease insurance expenses and enhance the overall level of driver safety. 

• Urgent.ly – It functions across four regions, North America, Australia, Europe, and Asia. The special features offered include real-time dispatch of towing vehicles, instant processing of online payments, and elimination of paperwork. Urgent.ly also provides an annual membership costing $70 to the users that covers all types of road assistance services and discounts on car rental and automotive maintenance. 

• OnStar –  It is a proven global expert in vehicle recovery and security. OnStar operates its business in North America, Latin America, Europe, and Asia. Emergency-certified advisors are available round-the-clock on its platform. Different kinds of customized plans are offered for customers in the form of Connected Access, Remote Access, and Unlimited Access. New subscribers get free roadside assistance services for one month. 

• Blink Roadside Assistance – The roadside assistance services offered by this platform is around 40% less when compared to the normal market rates. It deals with more than 10 million roadside handling of vehicles a year. $65 is the rate charged for roadside services and $99 is levied for towing.

The detailed process to start a White label Uber for Tow truck solution

• Determining the business requirements of the firm beforehand. 
• Hiring various members like UI/UX designers, mobile app developers, project managers, finance managers, QA experts, technical support staff, and marketing specialists as part of the development team.
• Adding all the necessary features and functionalities into the ready-made road assistance app.
• Extensively testing the solution to remove all the technical bugs and glitches.
• Launching it officially in the market to get maximum business traction. 
• Rendering technical support, maintenance services, and issuing software upgrades post-deployment of the Uber for Tow truck app. 

The attractive features to include in a comprehensive roadside assistance app

• Real-time location tracking – Through GPS integration, the location of the users can be accurately found out by the mechanics and repair experts. The customers can also track the movement of the technicians till they reach their correct location.

• Access to exciting discounts and offers – Both one-time users and regular customers will reduce their total bill amount by making use of the coupons and promo codes.

• Acceptance of numerous payment methods – Customers can easily pay for the road assistance services by using debit cards, credit cards, net banking transfers, digital wallets, wire transfers, popular payment systems like Apple Pay and PayPal, and cash. This ensures lightning-fast fund settlement for the mechanics. 

• Instant generation of invoices – The On-demand tow truck app eliminates paperwork by sharing digital invoices with the users. It contains all the important details like booking date, time, name of the service provider rendering road assistance, vehicle number, location, and total fare (including discounts). 

• Flexible changes in scheduling – Once a customer has booked an On-demand road assistance service, he/she can cancel it anytime and also reschedule it to another date according to his/her convenience.

• A live chat option – Users can easily interact with the service providers in the real-time chat facility. It also includes voice calling and video calling facilities for enhanced communication. 

• A rating and review system – Customers can rate the overall quality of the road assistance services on a scale of 1-5 in the integrated feedback system. The admin of the app can take against poorly-performing technicians in cases of gross negligence.

The role of the Tow truck operator in the On-demand tow truck app 

• Accept or reject bookings – They can either accept or deny road assistance service bookings from the users as per their availability and convenience.

• Access their overall earnings report – The service providers can view their total commission, bonus, working hours, and the overall rating given by customers on the On-demand tow truck app. They can link their bank account or digital wallet to receive timely payment.

• Modify their profile details – They can change information on their account like name, photo, phone number, work experience, and documents like driving license, insurance claims, and vehicle registration.

• Utilize the route optimization mechanism – The mechanics and technicians can reach the customers’ location quickly by using the in-built route navigation option. 

Analyzing the revenue model of the On-demand roadside assistance app 

• Commission – The registered mechanics, repair experts, and technicians have to pay a specific percentage of their income as commission to the roadside assistance platform. This can increase depending on the distance they have to travel to repair a vehicle and also in case they fix problems of high-end vehicles.

• Subscription plans – Instead of users visiting and spending a lot of time and money in mechanic shops and vehicle service stations, they can be asked to subscribe to customized monthly or yearly plans by paying a fee beforehand. It offers a range of benefits such as extra discounts and also avail of priority tow-truck services.

• Access to branded car and bike repair products – Customers can purchase the leading brands of car and bike repair items at a specific rate. It includes customized tool kits where all the necessary equipment will be available to sort out any kind of vehicular repair. 

• Verified badges – Some mechanics who are highly skilled in their job and have been employed for a lot of years can utilize the verified badge after paying the required amount. They will be listed at the top of the On-demand road assistance platform. The badge serves as a symbol of better credibility and helps them to get more bookings from users.

• Waiting charges – In case the service providers of the On-demand tow truck app are asked to wait at a spot for more than 10 minutes, they can charge waiting fees from the customers to compensate them for wasting their precious time. 

• Advertisements – Banner ads, promotional videos, and sponsored posts related to automobiles and tips to maintain road safety through proper driving can be shared with the passengers on the app. The revenue depends on the total number of clicks, impressions, and views.

What is the total budget to develop a White label uber for Tow truck app?

• The cost entirely depends on the kind of features to be added to the solution, the development duration, the type of tech stack used, the platform the Tow truck app will be deployed (Android, iOS, and web), the skill levels of the developers, and the hourly rate charged by the team members involved in the project.
• The various phases part of the making of the roadside assistance app includes conducting an initial market study, fixing the technical specifications, Minimum Viable Product (MVP) development, adding all the required features, scheduling the Alpha and Beta release, rigorously testing the solution to make it completely bug-free, launching it officially in the market, and aggressively promoting its benefits to the target audience. 

What does Appdupe offer for On-demand Tow truck app development?

• A 100% turnkey solution that is easy-to-use and can be instantly deployed in the market. 
• Separate panels for customers, service providers, admin dashboard, and a web panel.
• Well-functioning Android and iOS apps with a friendly user interface and any kind of roadside assistance service can be availed in a jiffy by the passengers. 
• Several paid plugins like a digital crypto wallet, geo-fencing, digital promotion through the implementation of Multi-level marketing (MLM) campaigns, and a multi-currency mobile wallet for easy transfer of funds by users to the service providers. 

Final Thoughts

As economic and social infrastructure develops in the world, the demand for customized roadside assistance apps will skyrocket. The future of roadside assistance lies in reducing the response time to a great extent through real-time tracking and by using connected devices powered by data analytics and the Internet of Things (IoT). Play a big role in this emerging and profitable business soon by getting started with On-demand roadside assistance app development now.

Get started with On-demand roadside assistance app development now

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Marketing is my soul mate and writing is my side kick. Using my writing skills to share the knowledge of app development and upcoming technologies.