Why Should Restaurants In Singapore Have An Online Food Delivery Platform Of Their Own?

Did you know that online food ordering can boost the sales of restaurants by 20%? According to a study conducted by the research firm, Maru Matchbox, almost four in five full-service restaurants use at least one online ordering platform. Dine-ins have been the focal point of restaurants for decades. Gradually, as advancements in technology arise, people expect convenience. They find it challenging to travel to restaurants across the city.

As a result, they demand their favorite foods from the desired restaurants to be delivered at their doorsteps. On the other hand, restaurants are in a state where they need to take their business online. Besides, they couldn’t run a risk of losing their potential customers. So, what is the way out? Are you a restaurant owner in Singapore eyeing the possibilities of launching your own food delivery platform? Read this blog to understand how the network works, the pros and cons of having a food delivery app, and the factors to consider while developing such a platform.

Following the trend is vital 

Now, let’s look at the reasons you should have an UberEats clone for your business.

• A supplement to ordinary sales: The restaurant industry is undergoing a paradigm shift in its operation. A typical restaurant has to manage the rent expenses, the salary of personnel, and the buying essentials to run the business. Hence, there arises a necessity where one has to boost sales in one way or the other. An online platform can supplement ordinary sales, leading to enhanced profits.
• Making the most of the technology: Nowadays, the people of Singapore do not visit restaurants out of the blue. They review their services, the quality & pricing of food, and many more. What if restaurants go the extra mile and have a website of their own? This way, people can review the menu offered, opt for dine-in or delivery options as per their convenience. Leveraging technology is the only way to improve sustainability in the modern era.
• Better management of the system: Inventory management in restaurants can be quite daunting if one doesn’t have enough supervision or skill to do so. According to the Restaurant Industry Report by Touch Bistro, almost 58% of the restaurant owners struggle to manage inventory. What if there’s a system that provides constant updates on the stock available, and the real-time analytics to order raw materials if they are depleted beyond a particular limit? An online food ordering system can lead to better management of the network.

Any advancement with pros is set to stay 

It is a well-known fact that the advantages offered are one of the prime factors that replace the traditional system with a new one. A decade back, food delivery services happened over the phone. A more advantageous smartphone application has stepped into the shoes of the former method. Let’s glance at some of the advantages of having an on-demand food delivery app for your restaurant business.

• Visibility-leads-profits: By taking your business online, you enhance your visibility. Enhanced visibility can lead to increased customer engagements. Increased leads can boost your business profits at the end of the day.
• Supplement to reduced dine-in options: You can use the food delivery platform to recover the lost income due to reduced dine-in preferences. With people preferring doorstep deliveries, you gain revenue from multiple sources in the form of delivery & packing charges, surge fee, and many more.
• Increase in order volume: According to the Restaurant Industry Report 2019, restaurants experience a 20% increase in check sizes when people order through online and delivery platforms compared to dine-in orders. This way, by increasing your order volume, you increase your revenue simultaneously, as well.
• Reserve seat well-in-advance: Besides delivery services, the online platform can also house a table reservation feature. Your customers can reserve tables for dine-in through the online platform, thereby avoiding last minute hassles and unavailability of tables. With every business in Singapore getting digitized, people tend to get attracted if you offer them these amenities.

Do not forget to notice the cons 

Just like a coin has two sides, the online food delivery platform comes with certain disadvantages. However, these cons vary with restaurant owners according to their business style. Some of the cons include,

• More supervision but less control: Although the platform provides the entire monitoring over the network, things can get clumsy if there are several orders at the same time or when chefs are unable to cater to the needs of dine-ins and deliveries simultaneously. Hence, it is vital to strike a balance between the economy and the order quantity.
• Increased workload: Besides preparing the food, restaurants have the responsibility of delivering them hot and fresh to people’s doorsteps. Hence, integrating a delivery chain and managing them efficiently becomes paramount.
• Food handling: Right from receiving food orders from customers to delivering them at their doorsteps, there are several people handling food orders. For example, the food is prepared by chefs, packed by packing personnel, picked up by the delivery unit. Hence, the safety of food orders becomes a matter of concern for Singaporean citizens.

Take care of these three vital factors 

When establishing an UberEats clone for your restaurant business, there are three factors worth considering. They include,

• Location: Your restaurant location plays a crucial role in establishing connections with potential customers. Preferably an urban area in Singapore where you can reach out to customers instantly can be an ideal place to set up and run your restaurants. This way, while encouraging customer traffic for dine-ins, you can also reach out to them through the online medium.
• Customers: No matter what services you offer, your customers have the final say in the sustainability of your business. Hence, catering to their needs and demands can be a great mechanism to boost your app’s success. Moreover, offering discounts periodically, providing instant deliveries are all ways that lead to increased customer retention rates.
• App site: It is the app site that comes in direct contact with the customers. A lively and intuitive platform can lure the audience towards it. Moreover, ensure that the app offers a seamless workflow, free from glitches and bugs that hinder the user experience to a considerable extent.

The Coronavirus pandemic – A propelling fuel for food delivery apps? 

Ever since the onset of the COVID-19 outbreak, on-demand delivery apps have gained the spotlight among people worldwide. Those who find it difficult to access restaurants and supermarkets order them from online platforms and enjoy doorstep deliveries. With people fearing virus contractions, the sector is attracting new visitors and that too at a rapid pace.

Moreover, governments of various nations are encouraging deliveries and takeaways in restaurants. Furthermore, the famous food delivery app, Grubhub, has joined hands with 20,000 restaurants after the lockdown in March. Restaurant owners in the Republic of Singapore needn’t hesitate to launch their app as the market is set to grow on a positive scale for years to come.

Launch your UberEats Clone in Singapore! 

Various food delivery platforms in the Republic of Singapore are experiencing a surge in order ever since the pandemic. Some of the stats include,

• Oddle, the Singapore-based food ordering platform, managed to join hands with 500 eateries since April, adding to the total tally of more than 1500 restaurants in Singapore.
• FoodPanda in Singapore is joining hands with BarePack to bring reusable packaging as a measure to ensure the safety of food orders.

There cannot be an ideal time to launch your UberEats Clone in Singapore. At Appdupe, we craft top-notch food delivery app solutions to both established restaurants and budding startups.

All you have to do is reach out to us, tell us your needs, and get them transformed into a highly reliable app in the shortest turnaround time possible.

Author

Marketing is my soul mate and writing is my side kick. Using my writing skills to share the knowledge of app development and upcoming technologies.