Develop a ride-hailing app like InDriver: Learnings from the giant that disrupted the transportation industry

Launched back in 2013, Russian-based InDriver is a taxi app startup that currently operates in more than 200 cities across the globe. The startup, which has grown to be one of the major leaders in the ride-hailing industry has collected several million dollars in two series of funding. It is also a significant player in the global taxi industry.

Let’s take a look at how this Russian startup spread to every nook and cranny of the world, and the learnings one should gain from it before entering the ride-hailing market.

Distinctive features that helped it to stand out from the rest

The app InDriver has come up with a set of unique features that helped it stand out from its competitors in the global transportation industry. You should definitely consider integrating similar features so that your users prefer your business over others in your niche. The unique features that the business InDriver used are:

Option to negotiate on the fare

You would have come across ride-hailing applications that share estimated fare details before booking the taxi service. But not every app allows its users to negotiate on the trip fare. InDriver has one such amazing feature that has given its users the option to negotiate on the fares with the drivers.

The taxi app analyzed the problematic points of Uganda residents and came up with this feature to help them travel from one place to another at a price that they can afford. Now, the app users can ‘commute lower than the usual prices’ – the motto on which the InDriver app has been built.

Drivers choose passengers and passengers choose drivers

This is yet another unique feature that caught the attention of everyone. Once the riders bid their prices, drivers have three options – they can accept, reject, or negotiate for a higher price. Thus, the app allows drivers to choose their taxi trips willingly.

Also, riders can choose the drivers who agreed at the negotiated price. The app ensures there is no miscommunication between both parties and gives them the liberty to choose with whom they wish to take the ride. That way, the ride-hailing app has gained the trust of both drivers and riders.

Thorough verification of driver profiles

The app service InDriver takes the utmost care in approving the request of drivers who wish to offer taxi service through its platform. They ensure that drivers possess enough experience and are well-behaved. By doing so, they are able to provide excellent service in the cluttered taxi app industry.

The drivers they choose are efficient and offer the ride-hailing services on time, keeping the end-users satisfied. This has established InDriver as a credible transportation partner among its target market.

Safety of the riders

InDriver takes the safety of its users seriously. Hence, it allows the riders to share their GPS location and ride details in real-time through the app with their trusted contacts. This has been made possible by the integration of GPS-enabled live tracking feature into the app.

The learnings one should acquire from InDriver

Integrate features into your app that address the major concerns of your target customers. By doing so, you help your users understand that your business considers their pain points while planning out the business model. Thus, your business earns the credibility of end-users in the long run.

The app business InDriver does not receive commissions from drivers for taking trips through its platform. Thus, making the app more accessible for taxi drivers. Implement such strategies to grab the attention of your driver-partners.

A major issue faced by female passengers is that they do not feel comfortable while taking rides during late nights. You can employ female drivers to address the same. Else, you can add the SOS button to your app so that users can reach out to their trusted contacts in case of an emergency.

Now, get into the actual development of your ride-hailing app!

Enough of the learnings and features to consider for your taxi app, it is time to get into the development process. As mentioned before, include distinctive features while jotting down the list of features that could earn you bonus points from your end-users.

Once you are done with listing down the features and functionalities to include in the app, it is time for you to find the perfect company that helps you build a top-notch app. If you do not want to take a risk in your app development, connect with us.

Appdupe offers white-label Uber clone app solutions for taxi app businesses to develop their app in the shortest time possible. Our team of developers has several years of experience in developing applications that have taken the on-demand industry by storm.

If you are worried about the cost, we have got your back. Our app solutions, along with customization services, will cost you way less than the amount you spend for building it from scratch. We also give you a free quote before the start of the project, allowing you to choose our service based on your budget.

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Marketing is my soul mate and writing is my side kick. Using my writing skills to share the knowledge of app development and upcoming technologies.