Courier services app: An updated app to suit the demands of users during COVID-19 times

Package delivery services have made it convenient for people to get the parcel delivered with minimal contact, ensuring safer means of service during the Coronavirus crisis. Many industries and enterprises are dependent on package delivery services. These are trusted services as they deliver the products on time, and skilled employees are equipped to handle delicate parcels. Depending on the need for the product, they prioritize the packages, like the time-sensitive packages and legal document packages are delivered on the same day.  

Courier services have a global revenue of $300 billion per year. It has over 580,000 package delivery businesses all over the world. The global courier, express, and parcel market are expected to grow by 37% between 2015 and 2020, reaching $350 Billion, according to Statista.  

Need for courier management services

• Parcel management services offer both corporates and individuals an efficient means of parcel delivery. Every parcel is given a unique ID so users can easily track the packages. Uber for courier services app also has live tracking features to track the delivery agents.
• Furthermore, the parcel delivery app takes care of end-to-end delivery management, such as the scheduling of the orders, intact storage of products, and the exact location of consignments.
• Once the pick-up and drop locations are entered, the delivery agents take the products from the users’ location and deliver it to the preferred locations. The ongoing crisis of Coronavirus has increased the necessity of end-to-end delivery services.
• These courier services have an efficient supply chain management, ensuring the timely delivery of the products. Uber for parcel app has notification features that update users as the order progresses.
• Businesses can maintain the package details digitally as the application has a transaction history with a detailed description of every transaction.
• They charge a lesser fare compared to the traditional service providers. In addition to that, discounts and offers are given to users regularly. Apart from that, certain payment gateways offer discounts if paid using it.

Alterations made by on-demand parcel services app during COVID-19

The Center for Disease Control and Prevention says that one-on-one person contact during delivery has to be managed carefully. This is one of the main reasons that online package delivery apps have come up with a set of measures to protect both users and delivery agents. Here are some of the precautionary measures followed by package delivery services app:

• Contactless carryout

The courier pick-up agents intimate priorly through a message or call. Users are requested to place the parcel in a basket outside their homes. So, when the delivery agents arrive, they pick it up, thereby avoiding contact with the customers. 

On the other end, when delivery agents deliver it to the destination, the users must be present to get the parcel. Once users scan the QR code present in the package, the delivery agent will receive the current GPS location. They use this as a confirmation that the customer has retained possession of the parcel, and they sign on behalf of the customer. Popular parcel delivery services, DPD have opted for the contactless carryout method.

• Payment Gateway Integration

Major delivery service providers have opted for pre-payment gateways, such as net banking, credit/debit cards, etc., to avoid direct contact with the customer. 

• Updated Route planning features

Coronavirus outbreak has led to many roadblocks, and access to certain areas is restricted as a result of COVID-19 positive cases. These factors are taken into consideration, and the navigation panel is updated for hassle-free delivery services.

• Guidelines followed by the delivery professionals

It is essential to gain the trust of the people, so Uber for the parcel delivery services apps list precautionary measures taken by agents, such as wearing face masks while in contact with the customers, using hand sanitizer regularly, maintaining general cleanliness, etc. Apart from that, only healthy delivery agents are assigned to take up customer requests. So people can completely trust these online package delivery platforms.

Conclusion:

A solution like the on-demand package delivery app has understood the moral obligations that customers have during such tough times, and they are taking up the necessary precautionary measures to eliminate virus contraction. With advanced technology and features, the package delivery services app is going to be a virtual companion for parcel delivery services. Venture into this flourishing sector with your parcel delivery service solution from Appdupe.

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