How Is The Instacart Clone App Helping To Sustain The Grocery Business Amidst The COVID-19?

The sudden onset of the global pandemic has caused the recession and the shutdown of many sectors. Let alone profit, sustaining the business itself seems a huge task in this period.  Although groceries are essential goods and will always be in demand, the lockdown situation has caused customers to refrain from coming to shops or markets for buying groceries as usual.

This leads to low sales in the business. A lot of vendors and shops dump groceries in bulk because they are going bad without being bought. If you  closely notice, at this time, especially people prefer to buy groceries from the small scale vendor who comes around selling groceries in the streets. This is because people do not want to risk their health by going to shops and markets. Still, people have a fear of contracting the virus through the vendor. If there is a service that can deliver groceries at the door safely, why wouldn’t people prefer that? This is when grocery delivery apps come into play. Instead of developing a new grocery delivery app, an Instacart clone app can be used as it is readily available for deployment and cost-effective. A lot of companies are running their business smoothly by developing an Instacart clone app for their business.

How does an Instacart clone app work

1) The customers can log in using their verified number and create a profile and register their information and location. 2)The customers can search for the essential groceries or lookup for the grocery stores nearby and add their needed goods to the cart.3) After adding the groceries, the customer can checkout by paying. The user has different modes of payment, like a credit card, debit card, and UPI payment.4) The grocery store receives the order, and the grocery is packed and ready for the delivery executive to pick-up5) The delivery executive picks up the order and delivers it at the customer’s place with GPS help.

Few essential add-ons the Instacart clone app offers due the Covid-19 situation are

1)Contactless delivery

The delivery executive leaves the package at the customer’s location, and there is zero contact between the customer and the executive.

2) High-touch surface details

The customers are notified about how the packaging is done following all the safety standards. The staff undergoes a temperature check before packing up the groceries, and this is notified to the customers. The customers are also given a guide section in the app on how to disinfect the surfaces like handle covers, packages, etc.

3)Screening of the delivery executive

The delivery executive is checked for a safe temperature limit before commencing to pick up the order. The executive also wears masks and gloves and has the company’s adherence by uploading a selfie confirming that they are wearing the necessary PPE.

4)Safe payment

You can pay by online payment and avoid the risk of contracting the virus through handling money. Almost all services are handled through online transactions, and this is the safest way to carry out paying bills at this time.

5) Providing safety badges
The customers can provide safety badges to the grocery stores that they think are adhering to all the safety standards. This enables them to maintain their safety standards and gives other customers a secure medium to buy from the stores.

6)Safety ratings and feedback

The customers can rate their delivery process based on the safety protocols followed. This gives the business owners to work on their delivery process and resolve discrepancies if there are any.

The essential features that are provided in the admin panel to monitor the business effectively are

1)Convenient admin panel

The admin can have access to all the business operations that are taking place by monitoring the panel. The admin can also manage the users, the delivery executive, and the shops linked under a single platform. The admin receives data and information about the ongoing order and past orders as well.

 2)Reports and Analytics

The admin receives reports on the business operation and can get an insight into the app’s ongoing process. The admin also receives analytics of the customers and can effectively target the customers to increase the sales. The admin can get an overview of the business revenue and profit.

 3) Notifications to customers

The admin can provide notification to the customers on offers and promos by updating them on the dashboard. The customer can also be notified of the stock-up of their preferred shops.

 4) Customer support

Extended customer support is provided to the customer. Their ratings and feedback are taken into account and worked upon. Any discrepancies in the delivery process are resolved immediately.

Wrap up

Developing a grocery delivery app can help in sustaining the business and also will give a reach among the audience. Many entrepreneurs are ditching their original plan and turning towards the grocery delivery business because it is a need in this time of crisis. Developing a structured grocery delivery app and satisfying the customer’s needs ceaselessly can help sustain the business and obtain profits.

Author

Marketing is my soul mate and writing is my side kick. Using my writing skills to share the knowledge of app development and upcoming technologies.